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Terms & Conditions

INTRODUCTION

The online shop at mansour-badjoko.com is a service provided solely for the sale of clothing, accessories and other Items ("Items").

Access to and use of this website and products and services available through this website are subject to the following terms, conditions and notices.

We have taken great care to ensure that the items on our website are presented as accurately as possible. However color clarity will depend upon your own personal monitor and we therefore cannot guarantee that the color on the actual Item is absolutely accurate. Before placing an order please  read through these Terms.

To be eligible to purchase Items on this website you must:

Warrant that the personal information which you are required to provide when you place an order is true, accurate and current in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

By using this website you agree to comply with, and be bound by these Terms.

We may from time to time change these Terms at our sole discretion. By using this website after any such change(s), you agree to comply with, and be bound by the Terms as changed.

MAKING A PURCHASE

When you order an Item from mansour-badjoko.com you are offering to buy it for the price stated, subject to these Terms. You will be guided through the process of placing an order for Items from the website by clicking on the [ORDER] button at the end of the online order process. Once you have placed your order, we will send you an email acknowledging the exact details of your order. Our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us confirming the Items ordered by you. Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date are specified on the email. The deemed time and date of receipt by you shall apply regardless of wether, for reasons outside our control, you have not received that email. 

If you require any information regarding your order please contact MANSOUR BADJOKO on +32 473 34 90 21 during our office hours, from Monday to Friday, 9 am to 6 pm GMT, or email us

We may not accept your order if:

- An Item you have order is out of stock.

- We are unable to obtain authorization for your payment

- If we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

If we are unable to fulfill your order following our order acknowledgment, we will advise you by email. We will try to keep our website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available.

PRICING

All prices indicated for Items sold directly by mansour-badjoko.com are inclusive of VAT and quoted in Euro.

PAYMENT

Payment can be made by credit or debit card through Stripe. Payment will be debited and cleared from your account upon dispatch of your order by mansour-badjoko.com. If it appears that the payment has been declined, we will not be liable for any delay or non-delivery. We take all reasonable care to make our website secure. mansour-badjoko.com does not store your account details on our systems, however all other details will be fully encrypted and only used to process the order you have placed. Furthermore, e will take all reasonable care, the best we could possibly do, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

SHIPPING

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please email us and we will either track your shipment for you or email you a tracking number which can be used on Bpost. Please order from mansour-badjoko.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this. Delivery time is normally between 3 and 5 working days depending on when your order is processed and the location you require the order to be shipped to. If your order cannot be delivered within the timeframe specified at the time the order is placed we will notify you and try to rectify the situation as quickly as is practically possible. All new orders are deemed separate and each is treated individually.

DISPATCH

Please note that we aim to dispatch all orders within 48 hours. We operate Monday to Friday and not on public holidays. Estimated delivery times are to be used as a guide only and commence from the 
date of dispatch,
mansour-badjoko.com is not responsible for any delays caused by any local customs clearance processes.

TAX & DUTIES

If you are ordering goods for delivery outside of the EU , please note that your purchase may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that mansour-badjoko.com has no control over additional charges in relation to customs clearance. mansour-badjoko.com recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

INSURANCE

mansour-badjoko.com insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by mansour-badjoko.com and transfer of responsibility in the same way.

FORCE MAJEURE

mansour-badjoko.com shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

REFUNDS & RETURNS

mansour-badjoko.com wants to ensure your complete satisfaction. For online purchases, we will accept Items not worn, used or damaged for a full refund as set out below. Customer satisfaction is our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund . We must stress that in order to receive a refund , the item(s) must be unworn and in perfect condition, with all labels attached and in the original packaging. Please follow the steps below: Simply return the item or items in their original condition within 14 days of receipt to MANSOUR BADJOKO. We will issue a full refund (excluding original delivery charge) 

RETURN STEPS

New and unused means that there are no marks on the item or any wear on the tags. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. mansour-badjoko.com is not responsible for any item that is not returned in the manner set forth above. International customs duties and sales taxes are not refunded for any shipments.

ENTIRE AGREEMENT

These terms and conditions, together with the current mansour-badjoko.com website prices, delivery details and mansour-badjoko.com contact details, set out the whole of our agreement relating to the supply of the goods to you by mansour-badjoko.com. These terms and conditions cannot be varied except in writing signed by a director of mansour-badjoko.com.

PRIVACY

We will treat all your personal details as confidential and we will only disclose this information in the circumstances set out below.

We will keep it on a secure server and we will comply with Belgian Data Protection legislation in relation to the use of your personal date.

When you register to this website, or make a purchase we will ask you to input and will collect personal details from you, such as your name, e-mail address, billing address, telephone number.

We confirm that any personal details which you provide to us (or which are available on public registers( and any user information, from which we can identify you, is held in accordance with registration we have with the Information Commissioners's Office.

We use your information only for the following purposes:

1. Maintaining your registration.

2. Processing your order and share necessary information with the courier company.

3. For statistical purposes to improve this website and its service to you.

4. To serve website content to you.

5. To administer this website.

6. If you consent, to notify you of products or special offers that may be interest of you.

7. If you consent, to send information by post or email.

We will not release your personal details, however you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal details and/or user information, we are entitled to do so.

Please check back frequently to see any updates or changes to our privacy policy. 

CONTACTING US

If you would like some help when ordering, have a query a about your order or to provide us with feedback on our service, please email us or call -------------- between the office hours of 9.00am and 6.00pm GMT from Monday to Friday. 

DISCLAIMERS

mansour-badjoko.com DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. mansour-badjoko.com CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. mansour-badjoko.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. mansour-badjoko.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY mansour-badjoko.com SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST mansour-badjoko.com FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

mansour-badjoko.com reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

LIMITATION OF LIABILITY

Except where prohibited by law, in no event will mansour-badjoko.com be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if mansour-badjoko.com has been advised of the possibility of such damages.

INDEMNITY

You agree to indemnify and hold mansour-badjoko.com, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against mansour-badjoko.com by any third party due to or arising out of or in connection with your use of the Site.

VIOLATION OF TERMS OF USE

mansour-badjoko.com may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) mansour-badjoko.com’s rights or property, or the rights or property of visitors to or users of the Site, including mansour-badjoko.com’s customers. mansour-badjoko.com reserves the right at all times to disclose any information that mansour-badjoko.com deems necessary to comply with any applicable law, regulation, legal process or governmental request. mansour-badjoko.com also may disclose your information when mansour-badjoko.com determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that mansour-badjoko.com may preserve any transmittal or communication by you with mansour-badjoko.com through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or mansour-badjoko.com determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of mansour-badjoko.com, its employees, users of or visitors to the Site, and the public.

You agree that mansour-badjoko.com may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to mansour-badjoko.com, for which monetary damages would be inadequate, and you consent to mansour-badjoko.com obtaining any injunctive or equitable relief that mansour-badjoko.com deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies etudes-studio.com may have at law or in equity.

You agree that mansour-badjoko.com may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If mansour-badjoko.com does take any legal action against you as a result of your violation of these Terms of Use, mansour-badjoko.com will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to mansour-badjoko.com. You agree that mansour-badjoko.com will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

GOVERNING LAW; DISPUTE RESOLUTION

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of Belgium. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between mansour-badjoko.com and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

VOID WHERE PROHIBITED

mansour-badjoko.com administers and operates the mansour-badjoko.com Site from its location in Brussels, Belgium; other sites may be administered and operated from various locations. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations.

mansour-badjoko.com reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited.

PRIVACY PREVENTION

mansour-badjoko.com actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

PRODUCT FEEDBACK

mansour-badjoko.com does, however, welcome your feedback regarding many areas of etudes-studio.com ‘s existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us using this e-mail : info@mansour-badjoko.com

This is just one more way that mansour-badjoko.com can learn how to best satisfy your needs.

© 2016 MANSOUR BADJOKO All Rights Reserved.